Rachel Eaton

Product Manager
Team Leader
Innovator
Strategist

About Me

Over 12 years of experience in driving the development of B2B SaaS solutions, including Director and Senior Manager positions. Strong background in leading and coaching top-talent Product Management and Engineering teams responsible for the entire product lifecycle. Consistent track record of growing revenue, expanding market reach, and delivering measurable customer outcomes. Certified in PMP, CSM, CSPO, AWS Cloud Practitioner, and more.

  • E-mail hi@racheleaton.com
  • Phone 919-771-4741
  • Location North Carolina, USA

What I Do

People Management

I have successfully led and mentored teams, with and without formal leadership authority, including managing a 12-person engineering and product management department. I am dedicated to fostering professional development and creating a culture of high performance.

User Experience

Prioritizing user experience has been a core focus in my product management roles. I have actively contributed to UX design using Sketch and Figma, and I have also worked closely with UX consultants to design solutions that effectively address customer needs, reduce frustration events, and enhance overall user satisfaction.

Product Management

Throughout my career, I have excelled in product management, driving the development of B2B SaaS solutions, implementing cutting-edge product roadmaps, and collaborating with cross-functional teams for seamless product launches and iterations.

Ecommerce

I have significant B2B and B2C ecommerce experience, having previously consulted for Shopify implementations in addition to leading a team to build a B2B ecommerce solution for manufacturers processing more than $2B annually.

Certifications

Project Management Professional (PMP)®
September 5, 2024
Project Management Institute

AWS Certified Cloud Practitioner
May 12, 2023
Amazon

Advanced Certified Scrum Product Owner
Badge ID: 1765320
April 6, 2023
Scrum Alliance

Certified Scrum Product Owner®
Badge ID: 795673
June 3, 2016
Scrum Alliance

Certified ScrumMaster®
Badge ID: 1115068
September 10, 2019
Scrum Alliance

Pragmatic Certified Product Manager
July 14, 2020
Pragmatic Institute

Resume

Experience

November 2024 - Present
Zebra Technologies

Senior Product Manager

Senior PM for the VisibilityIQ Foresight analytics portfolio at a global enterprise hardware and automation leader. Drive roadmap execution and cross-functional alignment across Engineering, CS, Sales, Marketing, and Legal, launching Personal Shopper and Wireless Insights capabilities, formalizing product scope, and operationalizing Pendo to support data-driven decisions.

October 2023 - Present
Next Peak Labs

Chief Consultant

Owner and founder of an information technology consultancy that helps small businesses with web design, technology solution procurement, and business process automation solutions. Manage the full lifecycle of engagements, from requirements gathering to ongoing relationship management.

April 2021 - September 2023
Corevist

Director of Product and Engineering (Department Head)

Shaped company and Product Engineering department's vision, strategies, and plans, leading a 12-person team. Drove the B2B ecommerce product portfolio, processing over $2B of transactions annually, through strategic roadmaps, market analysis, vendor negotiation, and technology partnerships.

Senior Manager, Product Management

Launched a React-based B2B SAP-integrated ecommerce platform and managed the product management team. Led new feature launches, partnered with UX consultants, and facilitated scrum ceremonies for an 12-person engineering squad.

October 2019 - March 2021
Relias

Senior Product Manager

Led product discovery and oversaw development of the flagship B2B SaaS healthcare education product, with a focus on the $4.3M ARR Defense Health Agency migration. Implemented process improvements and served as team lead.

May 2017 - October 2019
Red Hat

Product Owner

Defined the vision and roadmap for a redesigned internal marketing platform, designing UX mockups using PatternFly.

September 2014 - May 2017
Brightly

Product Manager

Managed the development of a safety mobile app and SaaS administration portal, successfully releasing applications on multiple platforms.

January 2014 - June 2014
Railinc

Business Analyst

Established the vision and product backlog for the freight rail Customer Identification File, centralizing North American freight rail customer data.

Education

2010-2013
North Carolina State University

Textile Engineering: Information Systems

Skills

  • Agile Methodologies
  • AI/ML Concepts
  • Analytics Platforms
  • B2B SaaS
  • Cloud Infrastructure
  • Competitive Analysis
  • Cross-Functional Leadership
  • Data-Driven Decision Making
  • Executive Communication
  • Portfolio Definition
  • Prioritization
  • Process Improvement
  • Product Strategy
  • Program Management
  • Release Management
  • Roadmapping
  • Stakeholder Alignment
  • Team Facilitation
  • User Research

Software

  • Asana
  • AWS
  • Canva
  • ChatGPT
  • Claude
  • Confluence
  • Figma
  • FullStory
  • Google Analytics
  • Google Tag Manager
  • Jira
  • Pendo
  • Postman
  • Productboard
  • Salesforce
  • Synthesia
  • Zapier

Contact

hi@racheleaton.com

919-771-4741

North Carolina

Let's Connect